针对COD这一模式以及客服的特殊性，iMile自建本地化运营团队，并且自主研发TMS，WMS在内的仓库管理系统。快递员可用iMile的App提前和客户预约投递时间，并且可以优化路由，预估到达时间等数据。在支付方面，目前iMile还是以收取现金为主，未来规划在末端支付上同本地银行合作，减少直接现金收款，如用手机扫二维码支付，减少在支付环节上的拒付。另外，随着每天投递的单量的增长，iMile在末端派送上的数据采集上也将进一步优化，自有的地址库信息将越来越完善，地址率高之后签收率也会越高。
出海项目一定要贴近市场，深刻了解当地政策以及人文环境，才能打造出更适合市场的产品。iMile在2017年成立于阿联酋，目前已经拓展到沙特，团队规模已达到95人，90%员工都base在海外。
中东地区多个国家清关简单，采用在线清关。曹英杰表示，收货人可以通过手机登录海关进行报关，填入运单号、舱单，之后便可拿着这个单据向海关提货了，总耗时不过也就3到5分钟。
另外，中东地区整体的贸易环境比较稳定，没有所谓的贸易壁垒和技术壁垒，各个国家政府不会刻意强调贸易平衡。在这种背景下，中国卖家很容易生存和发展，只需要注意一个问题：如实申报即可。
即使这样，仍有一些人在清关时存在各种各样的问题。如物流公司不，把卖家的货物混在一起，或者以“打包价”给卖家，从中省去关税钱，这将导致卖家被查货甚至被扣货；卖家自身商品不合规，申报商品与实际货物不符等，这些都会成为清关的障碍。
各国征收VAT政策参差不齐VAT≠增值税
清关过程中缴纳关税的同时，海关系统还会自动记录受货人的应缴VAT税款，受货人需要在税务期内缴纳该税款。
Waste management
The widely acknowledged increase in solid waste production,together with theincreased concern about environmental issues, haveled local governments and agencies
to devote resources to solid waste collection policy planning.Waste management is a keyprocess to protect the environment andconserve resources. In recent years, policies of
governments towards waste management have focused on wasteavoidance, reuse andrecycling. As a result there has beensignificant progress in these management areas,
particularly for the more developed nations. The environmentalaspects of wastemanagement means that activities concerning thetransport of waste materials are clearly
part of the Green Logistics agenda.
Vehicle routing and scheduling
The Vehicle Routing and Scheduling Problem (VRSP) concerns thedeterminationof routes and schedules for a fleet of vehicles tosatisfy the demands of a set of customers.
The basic Capacitated Vehicle Routing Problem (CVRP) can bedescribed in thefollowing way.We are given a set of homogeneousvehicles each of capacity Q, located
at a central depot and a set of customers with known locationsand demands to besatisfied by deliveries from the central depot.Each vehicle route must start and end at the
central depot and the total customer demand satisfied bydeliveries on each route mustnot exceed the vehicle capacity, Q.The objective is to determine a set of routes for the
vehicles that will minimize the total cost. The total cost isusually proportional to thetotal distance traveled if the number ofvehicles is fixed and may also include anadditional termproportional to the number of vehicles used if the number of routesmay vary.
物流竞争的关键在于服务，服务体现在效率上，而效率则体现在送达率和配送误差上，所以市场不单单是人力和成本的竞争，更是脑力的竞争。
由于国外很多新兴市场交通基础设施并不像中国这么完善，所以“后一公里配送”成为难题。但曹英杰却表示，这是一个“伪命题”。
他指出，后一公里配送的概念早由刘强东提出，这是一个伪命题。因为快递公司的基本条款就是门到门服务，必须送达消费者手中，这是基本的守则，所以并不存在所谓的后一公里配送。
贸易环境稳定 清关简单容易 当然，在谈及落地配之前，跨境电商企业需要面对的则是跨国清关问题。
